The Retail Shop Floor Score
Discover what’s really happening in your stores… beyond the reports, the dashboards, and the store visits.
12 questions · Takes 3 minutes · Instant results
Step 1
Answer 12 Questions
Honest, multiple-choice questions about visibility, execution, leadership, and team engagement across your store network.
Step 2
Get Your Score
Your responses are scored 1–4 and totalled to give you a Retail Shop Floor Score between 12 and 48.
Step 3
See Your Profile
You’ll be matched to one of four network profiles — with specific quick wins and your biggest opportunity.
How confident are you that what you see during store visits reflects what happens every day?
12 questions across the areas that matter most
Each question targets a different dimension of retail execution — from shop floor visibility to leadership capability. Here's what we're looking at and why.
Which stage is your network at?
Based on your total score, you'll be matched to one of four profiles. Every retail business has opportunities beneath the surface — what matters is knowing where you are and what to do next.
At-Risk Retail Network
Score: 12–20
There are likely gaps between what is expected in your stores and what is consistently being delivered. The challenge isn't a lack of effort — it's a lack of clear visibility into what's actually happening day-to-day.
Start with one unannounced store visit this week.
Inconsistent Execution
Score: 21–30
You've built a solid foundation, but performance isn't landing consistently across your store network. Some stores deliver strong results while others underperform, impacting overall sales and customer experience.
Identify what your top stores do differently.
Strong Foundations, Hidden Gaps
Score: 31–40
Your business is performing well with capable leaders and a solid operational foundation. Performance gaps are often subtle — not obvious in reports, but visible in missed opportunities on the shop floor.
Revisit what 'great' looks like in action.
High-Performing, Ready to Scale
Score: 41–48
You've built a strong retail operation with capable leaders, consistent execution, and solid performance. The focus now is ensuring insights continue to translate into consistent behaviours as you grow.
Pressure-test consistency and develop your next leaders.
| Score Range | Profile |
|---|---|
| 12–20 | At-Risk Retail Network |
| 21–30 | Inconsistent Execution |
| 31–40 | Strong Foundations, Hidden Gaps |
| 41–48 | High-Performing, Ready to Scale |
Ready to see what’s really happening on the shop floor?
It takes 3 minutes, it's completely free, and the results might just change how you think about your store network.